That Augason Farms supply chain letter floating around social media is real, but their “shutdown” is just for wholesale distributors
Augason Farms is a popular purveyor of survival food. Recently, they’ve had a message on their website:
Due to an extremely high order volume through all sales channels we are currently not able to receive any orders through our web site. All orders previously placed will still be shipped. Augason Farms Products are still available through other national sales channels both on line and in-store and also through other reputable on-line vendors. We expect to turn this site back on just as soon as possible.
As a manufacturer we are intent on making sure our vendors inventory is top priority. Thank-you for choosing Augason Farms.
On social media, a letter has been circulating from Mark Augason saying that due to “global raw-material shortages,” they can’t fulfill orders and are suspending business for the next 90 days.
I contacted Augason Farms to find out if the letter is legitimate. It is. Here’s what they said:
Thank you for reaching out to us for clarification. This letter was to our wholesale customers that carry our products on their websites. We are still open for business and producing products. We have had an over whelming amount of orders that have come in and we have stopped taking our wholesale customers orders and orders on our own website so that we can get caught up. We are working around the clock to fulfill orders and to keep producing inventory. You can still find our products on Amazon.com, walmart.com and local Utah grocery stores.
In short, they’ve had overwhelming demand and supply chain shortages, so they are suspending wholesale and direct orders until they can get caught up.